Privacy Policy

This Privacy Policy explains how MAHASAR POLYSACKS collects, uses and protects information that you share when you visit our website or contact us.

1. Information we may collect

When you submit an enquiry or contact us, we may collect information such as your name, company name, phone number, email address, city or delivery location, product requirements, specifications and order quantity. We may also receive information you choose to share through WhatsApp, email or telephone.

2. How we use your information

• To respond to product enquiries and quotation requests.
• To understand your packaging requirements and provide relevant product information.
• To communicate about quotations, orders, delivery and customer support.
• To maintain business records and improve our website and services.

3. WhatsApp and third-party services

If you choose to contact us through WhatsApp, your interaction will also be subject to WhatsApp’s own terms and privacy policy. Our website may contain links to third-party websites. We are not responsible for their privacy practices, so please review their policies before sharing information with them.

4. Sharing of information

We do not sell your personal information. We may share relevant information with service providers or business partners only where reasonably necessary to respond to your enquiry, process an order, provide customer support or comply with applicable law.

5. Data security and retention

We take reasonable steps to protect the information shared with us from unauthorised access, misuse or disclosure. We retain information only for as long as reasonably necessary for the purposes described in this policy, including business, legal and record-keeping requirements.

6. Your choices

You may contact us to request access to, correction of or deletion of personal information you have shared with us, subject to applicable legal and business record-keeping requirements. You may also choose not to provide certain information, although this may limit our ability to respond to your enquiry.

7. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

8. Contact us